Free Shipping Available – Delivered in 5 to 7 Days via DHL!

Use our tracking tool to monitor your order status: [Track Order]

We strive to process and dispatch all orders on the same day for weekdays and Saturdays, excluding national holidays. Orders placed on Saturday evening or Sunday will be shipped out on the following Monday.

All shipments from Mount Organic are securely packaged in discreet padded envelopes or poly-mailers to ensure your privacy and product protection.

We offer international shipping across the globe!

If your item arrives damaged, broken, or defective, please contact us promptly. Upon providing reasonable proof, we will issue a full refund or arrange a return.

To cancel an order, please email us before your package is dispatched from our facility.

If your package shows as “Delivered” but you haven’t received it, check your mailbox first. For further assistance, reach out to DHL using your tracking number.

Please note: During peak periods or holidays, delivery times may be extended. If your order experiences an unusual delay and no prior notice was given, you may be eligible for a partial refund.