Privacy Policy

Welcome to the Privacy Policy of Hillside Shilajit Malaysia. At hillsideshilajitmys.com, we take your privacy seriously and are committed to protecting your personal information. This policy outlines how we collect, use, and manage your data when you interact with our website or make a purchase.

Information We Collect

Device Information

When you visit our website, we automatically collect certain information about your device. This includes:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device
  • Your activity on our website (e.g., pages viewed, time spent, referral URLs)

This data helps us optimize our site performance and user experience.

Order Information

When you make a purchase or attempt to make a purchase through our site, we collect:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party gateways)

We refer to this collectively as “Order Information.”

How We Use Your Information

We use your data to:

  • Process and fulfill your orders
  • Communicate with you regarding your order or inquiries
  • Screen orders for fraud or suspicious activity
  • Improve our website’s functionality and user experience
  • Provide you with targeted offers, product updates, and relevant marketing (only with your consent)

Sharing Your Information

We only share your personal information with trusted third parties when necessary to:

  • Fulfill orders (e.g., shipping providers like DHL)
  • Process payments securely
  • Analyze site performance (e.g., Google Analytics)
  • Improve customer service and user experience

Your data is never sold or shared for unrelated third-party marketing.

Your Privacy Rights

You have the right to:

  • Access or correct your personal data
  • Request deletion of your information
  • Withdraw your consent for marketing communications at any time

To exercise these rights, please contact us at Hillsideshilajitmys@gmail.com.

Data Retention

We retain Order Information for record-keeping unless and until you request deletion. Device information may be kept longer for analytical and security purposes.

Cookies

We use cookies to personalize your browsing experience, remember your preferences, and track how you use our site. You can disable cookies in your browser settings, but this may affect some website functionality.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our business or legal obligations. All updates will be posted on this page. We recommend reviewing it regularly.

Contact Us

If you have any questions, feedback, or concerns about our privacy practices, please feel free to contact us:

📧 Email: Hillsideshilajitmys@gmail.com
📞 Phone: 
🏠 Store Address:

Thank you for trusting Hillside Shilajit Malaysia. Your privacy is our priority.